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text-indent: 0em;"><span style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span leaf="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span textstyle="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;">寶豐縣旅行社、廣大游客和市民朋友們：</span></span></span></p><p style="line-height: 2; text-indent: 2em;"><span style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span leaf="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span textstyle="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;">為整治旅游行業(yè)及群眾身邊不正之風(fēng)，嚴(yán)厲打擊旅游行業(yè)導(dǎo)游亂象、強制消費等問題，我縣持續(xù)開展旅游行業(yè)整治專項行動。為方便群眾積極參與監(jiān)督和反映問題，現(xiàn)將受理群眾監(jiān)督舉報電話和郵箱公布如下，請廣大群眾、有關(guān)企業(yè)如實反映問題、提供問題線索和意見建議。</span></span></span></p><p style="line-height: 2; text-indent: 2em;"><span style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span leaf="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span textstyle="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;">一、受理范圍</span></span></span></p><p style="line-height: 2; text-indent: 2em;"><span style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span leaf="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span textstyle="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;">(一)未取得旅行社經(jīng)營資質(zhì)經(jīng)營旅行社業(yè)務(wù)的；旅行社在租(使)用車輛中未落實“六不租”制度的；未取得導(dǎo)游證從事導(dǎo)游業(yè)務(wù)的。</span></span></span></p><p style="line-height: 2; text-indent: 2em;"><span style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span leaf="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span textstyle="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;">(二)旅行社未與旅游者簽訂合同、合同簽訂不規(guī)范、簽訂虛假合同(陰陽合同)，或者未經(jīng)旅游者書面同意擅自將旅游者轉(zhuǎn)團、拼團的。</span></span></span></p><p style="line-height: 2; text-indent: 2em;"><span style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span leaf="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span textstyle="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;">(三)旅行社不依法向?qū)в沃Ц秳趧訄蟪辏`規(guī)收取導(dǎo)游押金、管理費或其他費用，要求導(dǎo)游人員和領(lǐng)隊人員接待低于服務(wù)成本的旅游團隊，或者要求導(dǎo)游人員和領(lǐng)隊人員承擔(dān)接待旅游團隊的相關(guān)費用等侵害導(dǎo)游合法權(quán)益的。</span></span></span></p><p style="line-height: 2; text-indent: 2em;"><span style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span leaf="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span textstyle="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;">(四)旅行社以免費旅游、購物(會員)送旅游、旅游贈禮品等名義，或者以康養(yǎng)活動、避暑游、旅居活動等形式宣傳、招徠、組織“不合理低價游”的。</span></span></span></p><p style="line-height: 2; text-indent: 2em;"><span style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span leaf="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span textstyle="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;">(五)取得導(dǎo)游證未經(jīng)旅行社委派，私自承攬導(dǎo)游業(yè)務(wù)進行導(dǎo)游活動的。</span></span></span></p><p style="line-height: 2; text-indent: 2em;"><span style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span leaf="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span textstyle="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;">(六)導(dǎo)游存在誘導(dǎo)、強迫游客購物消費、參加自費項目或索要小費，言語攻擊、服務(wù)態(tài)度低劣等。</span></span></span></p><p style="line-height: 2; text-indent: 2em;"><span style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span leaf="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span textstyle="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;">(七)導(dǎo)游未按照電子行程單安排隨意變更旅游團隊人員、行程安排或壓縮游覽時間，增加購物次數(shù)、自費項目的。</span></span></span></p><p style="line-height: 2; text-indent: 2em;"><span style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span leaf="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span textstyle="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;">(八)導(dǎo)游講解中傳播虛假信息、“三俗”內(nèi)容或影響全縣旅游形象的。</span></span></span></p><p style="line-height: 2; text-indent: 2em;"><span style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span leaf="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span textstyle="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;">(九)旅行社或?qū)в闻c無合法資質(zhì)的個人或機構(gòu)相互勾結(jié)，宣傳或誘導(dǎo)消費者購買“不合理低價游”產(chǎn)品的。</span></span></span></p><p style="line-height: 2; text-indent: 2em;"><span style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span leaf="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span textstyle="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;">(十)旅游購物場所存在與旅行社、導(dǎo)游勾結(jié)，以次充好、價格欺詐、虛假宣傳等損害游客利益行為的。</span></span></span></p><p style="line-height: 2; text-indent: 2em;"><span style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span leaf="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span textstyle="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;">二、監(jiān)督舉報方式</span></span></span></p><p style="line-height: 2; text-indent: 2em;"><span style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span leaf="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span textstyle="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;">1.舉報電話</span></span></span></p><p style="line-height: 2; text-indent: 2em;"><span style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span leaf="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;"><span textstyle="" style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; font-size: 16px;">寶豐縣旅游市場秩序?qū)ｍ椪喂ぷ鲗０噢k公室：0375-6522132</span></span></span></p><p style="line-height: 2; text-indent: 2em;"><span style="font-family: "Microsoft YaHei", 微軟雅黑, simsun; 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